Contact Growatt

Ask for sizing help, support routing, or installer guidance.

Use the form to share project notes, inverter questions, battery backup targets, or monitoring concerns. The most useful first message includes country, utility voltage, monthly bill or daily kWh, roof type, preferred inverter size, backup loads, and whether the site is grid-tied, hybrid, or off-grid.

Project guidance

For homeowners comparing a 5 kW, 10 kW, or 12 kW hybrid inverter, Growatt can help prepare the questions an installer needs before a quote is reliable.

[email protected]

Installer support

For installers, include model number, serial number, firmware version, wiring context, fault code, battery type, and monitoring screenshots when available.

[email protected]

Partnerships

Distributors and solar kit partners can request catalog alignment for inverters, batteries, charge controllers, EV chargers, and BOS components.

[email protected]

Two-column request

A better note gets a better answer.

Describe the application in plain terms: "home with $220 monthly bill and six-hour backup target," "off-grid cabin with pump surge," or "installer needs monitoring setup for a 48 V battery bank." Growatt can then point the conversation toward inverter output, MPPT voltage, battery usable capacity, compliance, and support materials.